Responsibilities Providing superior level of monitoring of all cell and gene shipments End-to-end oversight of transportation logistics management Coordination of shipping schedule and transport of cell and gene shipments Working with global branches and external logistics partners Facilitating planned movements using GPS technology Tracking shipment location and proactively monitoring conditions Identifying and resolving delays Ensuring compliance with client supply chain requirements Daily coordination with various branches and monitoring of Maestro Review of customer bookings in Maestro against client specifications Update Maestro milestones Review Client Operating Procedures and manage all paperwork Ensure documentation accuracy and completeness Monitor GPS tracking on all CGT shipments and dashboards Provide clear and accurate information regarding handling of shipments Produce daily reports of transport issues Requirements End-to-end logistics coordination experience, preferably in clinical trials or pharmaceutical/biotech environments Knowledge of Cold chain logistics, chain of custody/chain of identity (cell and gene logistics) Dangerous goods shipping (cell and gene logistics) knowledge General logistics import/export knowledge, preferably in the Pharma/Clinical Trials industry Experience in the courier or air freight industry Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook) Proven track record of excellent customer service; experience dealing with people and speaking to clients Eye for detail; organized/skilled in tracking; a problem solver Ability to multi-task and think on one’s feet Excellent communication skills Flexibility in working hours / shift work. #J-18808-Ljbffr
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